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The EM SCOM Administrator provides support to the Defense Health Agency (DHA) at Fort Sam Houston in San Antonio, Texas. This position uses MS SCOM, monitors system uptime availability and maintains the framework for new and existing applications, servers, and services that require monitoring at the enterprise level.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Using MS SCOM, monitors system uptime availability and maintains the framework for new and existing applications, servers, and services that require monitoring at the enterprise level.
Analyzes DHA current enterprise system monitoring implementation and provides a status report before and after remediation actions engineered and executed.
Customizes enterprise monitoring rules, alerting, and reporting functions for applicable DHA applications and servers, and produces reports depicting the performance indicators for these applications and servers, such as “uptime” and “downtime.”
Maintains disaster recovery capability and procedures and ensures all enterprise monitoring servers are compliant to the latest appropriate DISA STIGs.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
Bachelor's degree and a minimum of four (4) years’ relevant experience, or equivalent combination of education / experience. Experience working in or with Defense Health Agency or other military medical environment. Experience leading or supporting one or more SCCM or SCOM implementation projects.
4 years of SCCM/SCOM experience.
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Knowledge of end-to-end application architecture with awareness of hardware, operating systems software, application programs, or network
Advanced knowledge of programming patterns
Highly organized with ability to manage multiple projects and priorities
Excellent customer service skills with ability to be self-motivated
Extremely detail-oriented with ability to quickly grasp business needs and issues
Exhibits leadership qualities such as facilitating conference calls, managing expectations and coordinating deliverables
Ability to work both independently and in a team environment
Ability to adhere to regularly-scheduled business hours
CERTIFICATES, LICENSES, REGISTRATION
IAT-III - one of the following: CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, or GCIH
MCSA or MCSE
ADP II Position of Trust prior to commencing work
Must be a US Citizen
Ability to read, analyze, and interpret general business periodicals, professiona1journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protects status.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!