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System Administrator

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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.


The System Administrator provides support to the Defense Health Agency (DHA) at Fort Sam Houston in San Antonio, Texas. This position analyzes, validates, implements, maintains, and configures current services and tools (examples include Active Directory (AD), System Center Operations Manager, Quest Active Roles Server (ARS ), Dell Quest maintenance tools) to minimize negative impacts to performance and scalability.


Essential duties and responsibilities include the following.  Other duties may be assigned.

Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.

Analyzes, validates, implements, maintains, and configures current services and tools (examples include Active Directory (AD), System Center Operations Manager, Quest Active Roles Server (ARS ), Dell Quest maintenance tools) to minimize negative impacts to performance and scalability.

Works with other organizations and MTFs to coordinate operations and support of directory services across the enterprise.

Sustains and provides advanced enterprise-level support for AD services and functions. Documents technical solutions as required. 

Utilizes available tools, such as Quest Suite of Tools, to manage schema extensions, sites and services, domains and trusts, Group Policy Objects (GPO) administration and Organizational Unit (OU) administration.

Supports and maintains Lightweight Directory Access Protocol (LDAP) architecture to provide authentication, synchronization, user provisioning, and authorization services for AD user accounts. 

Validates DAR solutions on desktops and laptops for adherence with DHA and DoD regulations and policies. Supports deployment and maintenance of new government approved DAR solutions as they become available.

Manages and monitors DAR services to ensure systems and all supported devices are updated.

Creates, deploys, upgrades, and installs DAR client packages, files, and policies in accordance to maintenance window policies.  Provides DAR status reports.

Collaborates and supports future DAR projects initiated by DHA and DoD.

Using MS SCOM, monitors system uptime availability and maintains the framework for new and existing applications, servers, and services that require monitoring at the enterprise level.

Analyzes DHA current enterprise system monitoring implementation and provide a status report before and after remediation actions engineered and executed.

Customizes enterprise monitoring rules, alerting, and reporting functions for applicable DHA applications and servers, and produce reports depicting the performance indicators for these applications and servers, such as “uptime” and “downtime.”

Maintains disaster recovery capability and procedures and ensures all enterprise monitoring servers are compliant to the latest appropriate DISA STIGs.

Implements digital signature and encryption requirements specified in DoDI 8520.02, “Public Key Infrastructure (PKI) and Public Key (PK) Enabling.” 

Manages and maintains Public Key Encryption (PKE) and Public Key Infrastructure (PKI) in a Windows environment for compliance. 

Ivanti Administrators ensure end-user device (EUD) is in the correct deployment group, correct Active Directory group memberships, checks the status of assigned configuration files and verifies that those configuration files are present in the correct locations, and determines if folder redirection or Offline Files GPOs are interfering with File Director operations.  

Develops SOPs for gathering Ivanti logs for File Director, Environment Manager, and Management Center.

Supports installation and maintenance of physical and virtual servers, enhance efficiency of critical systems, and ensure compliancy with applicable Army, DoD, and industry guidelines and policies (see paragraph 6). 

Develops, validates, and documents Disaster Recovery (DR) procedures for all supported device types within the enterprise.

Produces/updates checklists, guides and/or standard operating procedures for enterprise monitoring and preventative maintenance.

As necessary, prepares After Action Reports for submitted SITREPs, EXSUMs and UDRs.

Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.


Bachelor's degree and a minimum of four (4) years’ system administration experience, or equivalent combination of education / experience. Experience working in or with Defense Health Agency or other military medical environment.



Knowledge of end-to-end application architecture with awareness of hardware, operating systems software, application programs, or network

Advanced knowledge of programming patterns

Highly organized with ability to manage multiple projects and priorities

Excellent customer service skills with ability to be self-motivated

Extremely detail-oriented with ability to quickly grasp business needs and issues

Exhibits leadership qualities such as facilitating conference calls, managing expectations and coordinating deliverables

Ability to work both independently and in a team environment  

Ability to adhere to regularly-scheduled business hours


IAT-II - one of the following: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SSCP


ADP II Position of Trust prior to commencing work

Must be a US Citizen


Ability to read, analyze, and interpret general business periodicals, professiona1journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.


Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protects status.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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