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The Project Manager – IT manages, plans and coordinates the full life cycle of projects for the Food and Drug Administration (FDA). This position ensures that all project goals and objectives are accomplished as laid out in the scope of work and within the prescribed timeframe, budgetary parameters and to the customer’s satisfaction. Provides project team support necessary to meet defined project deliverables and maintains positive working relationships with the customer and key stakeholders. The Project Manager - IT utilizes subject matter expertise to analyze and evaluate business functions, systems and processes in order to determine the most effective business applications for meeting the needs of FDA objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Manages and communicates project expectations to team members.
Builds and maintains solid customer relationships and assures customer satisfaction with the successful execution of the project. This position will be most successful when a high degree of organizational aptitude is present along with a high level of enthusiasm and a strong drive to achieve outcomes using indirect resources.
Interfaces with internal project teams, management, customers and subcontractors. Maintains timely communications and develops collaborative rapport with solutions-oriented approaches.
Effectively manages the project scope, deliverables, cost, profitability, schedule, quality and resources.
Develops IT project plans in Microsoft Project to guide the execution and control of the project, and tracks project milestones and deliverables.
Communicates IT project plans, objectives, timelines, schedules, job assignments and responsibilities.
Supports administrative tasks such as meeting schedules, coordination, meeting agenda development, presentations and meeting minutes.
Manages action item traceability, risk management and mitigation.
Identifies and manages project dependencies and critical path. Proactively manages changes in project scope. Identifies and communicates potential risks with CNI and customer leadership, and devises mitigations and contingency plans. Identifies issues and devises work-arounds.
Implements industry best practices, project management tools and methodologies.
Effectively leads tool selection and procurement for solutions to meet the business requirements in project scope.
Supports internal CMMI related commitments to support cyclical audits and maintains quality assurance standards for existing documentation through peer reviews, audits and checklists.
Supports vendor invoicing and EVM reporting schedules.
Responsible for full life-cycle management of functional requirements and specifications, i.e. tracking through design to testing and implementation.
Represents requirements using alternative views, such as analysis models (diagrams), prototypes or scenarios, where appropriate.
Leads requirements analysis and verification efforts. Ensures that requirement statements conform to standards and are complete, consistent, concise, understandable, traceable, feasible, unambiguous and verifiable.
Participates in peer reviews, inspects requirements documents and work products derived from requirements specifications.
Ensures that requirements were interpreted correctly. Participates in requirements prioritization. Manages requirements and traceability information. Tracks requirements status throughout the project.
Manages changes to baseline requirements through effective application of change control processes and tools.
Ensures that proposed system features / requirements meet user needs and satisfy business objectives / initiatives.
Performs and coordinates User Acceptance testing, as required. Develops training, and instructs business users on new capabilities.
Develops and executes presentations using MS PowerPoint that support the project, this may include regular Integrated Project Team (IPTs) presentations, monthly project status reports and/or executive briefings.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Bachelor’s degree in Computer Science, MIS, or a related field of study and a minimum of eight (8) years’ relevant experience working with small and larger scale projects, or equivalent combination of education / experience. Must have experience with application domain knowledge. Experience with government contracting and procurement preferred.
CERTIFICATES / LICENSES / REGISTRATION
PMI Project Management Professional (PMP) Certification preferred
Agile Certification(s) preferred
ITIL and ISO experience a plus
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Ability to plan and oversee projects through the use of project management software tools and methodologies, including MS Project and MS Project Server
Experience with ServiceNow
Experience with Agile required
Experience managing Federal government projects and operations in a consulting environment
Experience with different strategies to successfully implement IT capabilities
Experience with deployments of COTS products
Fluency in business processes, such as procurement, finance and budget
Ability to perform many different roles, both at a detailed level and from a higher-level perspective
Ability to schedule, plan and lead meetings
Exceptional organization skills with ability to effectively manage multiple projects and priorities
Excellent verbal and written communication skills with solid presentation skills
Ability to clearly and concisely communicate / explain technical information to a broad range of people with varying levels of technical expertise
Excellent customer service skills
Exceptional analytical, problem-solving and critical thinking skills
Knowledgeable in the analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications
Advanced ability in requirements gathering and elaboration, business process improvement and emerging technologies
Extremely detail-oriented with ability to quickly grasp business needs and issues
Ability to mentor and instruct others
Ability to work both independently and in a team environment
Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls. Required to speak and hear. Frequently required to stand on ladders or objects, walk and stoop, kneel, crouch, or crawl under or behind objects. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Minimal risk of electrical shock.
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