It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY

The Telecommunications Project Manager provides administrative and technical planning and support in the migration from a Nortel SL100 system to a Cisco platform during a modernization project.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.

Provides highly technical and specialized experience in enterprise telecommunications system migrations.

Coordinates telecommunications migration activities including gathering requirements and translating features from old system to new system.

Create customer facing documents for migration plan and procedures.

Maintains configuration of migration activities between the old and the new systems.

Coordinates client project activities related to telecommunications tasks.

Coordinates and communicates with team members, both CNI and the client.

Manages porting process and telephone number assignments.

Responsible for the integration between the telephone system and telephone management system (TMS), i.e. billing, work order, and 911.

Tracks and communicates project status.

Coordinates cutovers for end users during the migration period.

May be required to work longer than scheduled hours and on weekends during cutover periods.

Responsible for aiding in own self-development by being available and receptive to any training made available by the company.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.

EDUCATION/EXPERIENCE REQUIRED

Bachelor's degree and a minimum of five (5) years’ experience in the telecommunications industry, or equivalent combination of education / experience. Experience with simple and complex voice and data services, i.e. circuits, internet, GPON, analog, toll free, long distance, and teleconference.

Must have prior experience with migrating voice systems from one platform to another, Nortel/Avaya SL100 to Cisco preferred.

CERTIFICATES / LICENSES / REGISTRATION

U.S. Citizens only due to government or federal requirement

JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES

Skilled in Microsoft Office products:  Microsoft Excel (Formulas and Pivot Table), Microsoft Outlook, Microsoft Word, PowerPoint and SharePoint

Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals

Solid organizational skills relevant to carrying out day-to-day responsibilities

Detail-oriented with ability to effectively multi-task and manage multiple projects and priorities

Exceptional verbal and written communications skills

Excellent customer service skills with ability to build professional working relationships

Ability to effectively work both independently and in a team environment

LANGUAGE SKILLS

Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the base community. Ability to effectively present information to MCBQ Team and end users.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

*MON

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!