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IAM Business Analyst

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IAM Business Analyst

Job ID R697
Job Location Albuquerque, NM
Full-Time/Part-Time Full-Time

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY

The Identity and Access Management (IAM) Business Analyst provides support to Indian Health Services (IHS). This position performs independently or as a key multi-functional team member in identifying, planning, developing, deploying, and communicating all components of an Identity and Access Management Program in a large enterprise environment. The position is primarily focused on developing IAM workflows based on FISMA requirements and collaborating with an application administrator for technical development in SailPoint.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following.  Other duties may be assigned.

Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.

Defines and documents business and technical requirements for Identity and Access Management systems, including requirements for establishing role, entitlements and access definitions, defining the provisioning lifecycle processes, user account lifecycle processes, reconciliation, certification, provisioning, and de-provisioning processes.

Conducts business process analysis and customer interviews to derive Role-based access control (RBAC) structure for IAM-integrated applications.

Clearly articulates technical IAM components such as Target Systems, Connectors, Access Policies, Scheduled Jobs, Event triggers etc. to SailPoint Application Administrator for application customization.

Develops test plans and executes test scripts based on business and functional requirements.

Supervises and directs the work of an application administrator.

Works on day-to-day implementation and management of assigned delivery order projects, either independently or with assigned teams of programmers, trainers, and other information system and management professionals.

Expected to identify, organize, direct, coordinate, and report the status of planning and production of all activities associated with assigned delivery order projects.

Initiates, implements, and/or oversees routine or as needed administrative and managerial project-related activities, including creating analysis and feedback tools, schedules, work plans, management reporting tools, testing plans, meeting planning and materials, training plans, web site content, and other related tasks.

Plans, conducts and directs the analysis of IT problems, and provides technical expertise in identifying, evaluating and recommending IT systems solutions to specific situations to improve the efficiency of internal administrative operations, organizations, or management.

Develops and maintains project plans and reporting requirements in accordance with customer direction for all assigned tasks.

Analyzes, evaluates, and/or makes recommendations for improvement in the efficiency of internal processes, administrative operations, organizations, or management.

May perform work that supports a wide range of IT management activities including strategic planning, capital planning and investment control, workforce planning, policy and standards development, resource management, knowledge management, architecture and infrastructure planning and management, and auditing.

Assists in the development of directives and the design, development, documentation, and implementation of various reporting systems.

Responsible for aiding in own self-development by being available and receptive to any training made available by the company.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.

EDUCATION/EXPERIENCE REQUIRED

Bachelor’s degree and experience with development of an Identity and Access Management (IAM) Program in a Federal organization, or equivalent combination of education / experience. A demonstrated proficiency in Microsoft Windows/Office and Microsoft Project.

CERTIFICATES / LICENSES / REGISTRATION

Identity Management Institute-CIAM required within six (6) months of employment start date

ITIL V3/2011 Foundations preferred

Security+ preferred

Able to obtain a public trust security clearance

May be subject to a background investigation by the government and must be able to meet the requirements to hold a government security clearance

JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES

Excellent critical thinking skills with ability to identify, analyze and resolve problems / complex issues

Excellent verbal and written communications skills with ability to prepare quality reports and effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff)

Exceptional customer service skills with ability to respond to requests in a professional, helpful and timely manner

Highly organized with ability to effectively manage multiple projects and priorities

Ability to work in a fast-paced environment and to learn and apply new knowledge and techniques related to incident response and continuous monitoring capabilities

Ability to effectively work both independently and in a team environment for the successful achievement of goals

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

LANGUAGE SKILLS

Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!