The Management Analyst provides support to the customer’s leadership team by assisting with the management of Senior Staffs’ programs. This role is responsible for independently carrying out all planning, problem solving and evaluation activities for the programs. Responsibilities include independent research, review and analysis of policy and regulations. This position performs duties that may include, but are not limited to, data collection, data analysis, results reporting and communications planning and execution in areas of human resource policy, information technology and departmental operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Performs a variety of administrative and project management responsibilities required to support the daily activities of the customer’s leadership team.
Conducts research, compiles information and creates analytical reports to help with the development of plans, presentations and proposals.
Applies knowledge and skills in the analysis of work processes / procedures, financial and business data. Identifies trends, issues, root causes, status, etc., in support of management decision-making.
Participates actively in evaluating management efficiency and effectiveness in the direction of significant operating programs and in planning and implementing new and or improved methods of operation and management control.
Researches potential benefits / uses of automation to improve the efficiency of administrative support or program operations.
Develops data required for use in the management and direction of programs.
Creates reports (budgetary, informational, etc.) as needed.
Manages logistics as needed.
Coordinates and executes assignments that support management objectives. Provides decision-makers with needed information to make strategic decisions.
Utilizes established modeling and evaluation processes to help improve the effectiveness and efficiency of current operational activities. Identifies procedural problems, and makes tentative recommendations for problem resolution.
Assists in the design, development, documentation and implementation of various reporting systems. Reviews reports, proposals and studies to ensure that requirements are met and appropriate policies and/or regulations are followed.
Serves as a “go to” resource concerning Operations.
Helps with budgetary planning and expense tracking / reporting. Identifies and coordinates effective cost savings measures.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Bachelor’s degree in Business Administration or a related field of study or a minimum of ten (10) years relevant experience utilizing management analysis techniques, or equivalent combination of education / experience.
CERTIFICATES, LICENSES, REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Operational knowledge of general business and management principles
Excellent research and analytical skills with ability to identify problems, determine accuracy / relevance of information, evaluate alternatives and make recommendations
Skill in briefing managers and in communicating tentative recommendations regarding efficiency in functional operations
Demonstrated knowledge of basic financial / budgetary principles and reporting methods with ability to evaluate and recommend cost-effective measures
Ability to work independently in analyzing data and accurately applying business metrics
Exceptional customer service skills with ability to receive and provide information with clarity, courtesy and tact
Excellent written and verbal communication skills with ability to create effective presentations
Ability to work effectively with others to achieve goals and to serve as a liaison with both internal / external customers
Ability to assess needs, provide assistance, resolve problems and satisfy expectations
Ability to organize work, set priorities and handle multiple projects
Skilled proficiency using Microsoft Windows / Office (i.e., Word, Excel, Access, PowerPoint, etc.)
Ability to work independently or in a team environment with flexibility and willingness to pitch in wherever needed
Strong communication skills required. Ability to read, analyze and interpret programmatic and business documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
SPECIAL PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.