The Project Manager manages, plans and coordinates the full life-cycle of projects related to the Food and Drug Administration (FDA), onsite Records Information Management (RIM) office. Scientific computing and federally mandated records keeping requirements have made it necessary for the FDA to move from a paper centric agency to a media neutral information-based organization. RIM will provide direct support to the FDA’s move to a broader information-based organization by supporting core functions related to the processing of records material that support scientific advancement, public health issues and the regulatory review process.
This position ensures that all project goals and objectives are accomplished within the prescribed timeframe, budgetary parameters and to the customer’s satisfaction. The Project Manager provides project team leadership necessary to meet defined project deliverables and maintains positive working relationships with the customer and key stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Maintains a solid customer relationship, and assures customer satisfaction with the successful execution of the project.
Demonstrates the ability to manage a regulatory document and records management effort, including a staff of specialty and line managers.
Understands quality control processes and has the ability to build a quality control process around the records management process with the assistance of line managers.
Possesses knowledge of contemporary project management tools and has a command of the core principles of effective management, including effective delegation, ownership, responsibility development and tracking.
Demonstrates the ability to plan, integrate, and manage life cycle regulatory document operations involving document processing in high volume automated and manual operations and scientific data abstraction operations.
Ability to effectively communicate with the Contracting Officer Representative (COR), FDA management, user organizations, and technical staff.
Exhibits extensive knowledge of the life‐cycle of Records Management processes including experience developing and implementing file plans, records inventories and records disposition schedules.
Interfaces with internal project teams, management, customers and suppliers. Maintains timely communications, and develops collaborative rapports with solutions-oriented approaches.
Seeks opportunities to expand business. Participates in proposal and solution development for additional project opportunities.
Manages project scope, deliverables, cost, profitability, schedule, quality and resources. Meets both on time delivery and budgetary objectives.
Develops project plans and budgets to guide the execution and control of the project.
Communicates project plans, objectives, timelines, schedules, job assignments, responsibilities and reporting relationships.
Sets, manages and communicates project expectations to team members and stakeholders.
Ensures staffing levels / skills are appropriate for the project scope and deliverables. Actively participates in the hiring of new and replacement project staff. Provides performance assessments and feedback to employees.
Tracks project milestones and deliverables.
Collects and disseminates performance information, such as project review data, status reports, progress measurement and forecasting.
Identifies and manages project dependencies and critical path.
Proactively manages changes in project scope. Identifies potential crises, and devises contingency plans.
Develops Statement of Work. Assigns, manages and monitors activities for subcontractors. Performs time collection, invoice approvals and status reporting.
Oversees the conduct and delivery of the Primary Project Objectives as defined in the contract Statement of Work. Identifies relative quality standards, and ensures the highest quality of services are met.
Performs overall project management and reporting functions related to multiple activities being performed across multiple task areas.
Implements industry best practices, project management tools and methodologies.
Responsible for aiding in own self-development by being available and receptive to any training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
Bachelor’s degree in Business Administration, Public Administration, or a field closely related to records management. Minimum of eight (8) years’ demonstrated experience in the management of similar records projects, preferably in a contract environment.
CERTIFICATES / LICENSES / REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Strong working knowledge and proficiency in MS Project
Ability to provide complete Earned Value Management (EVM) reporting to the client / company
Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals
Excellent supervisory and management skills with ability to resolve conflicts, grievances, confrontations or disagreements in a constructive manner
Exceptional organization skills with ability to effectively manage multiple projects and priorities
Excellent verbal and written communication skills with solid presentation skills and ability to write federal contract proposals
Exceptional customer service and relationship-building skills
Ability to plan and oversee projects through the use of project management software tools and methodologies
Ability to schedule, plan and lead meetings
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, legal documents, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from top management, groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.