The Program Manager provides support to the Department of Transportation (DOT). This position implements, manages and controls all program directives required for executing a portfolio of growth initiatives. This position works with senior management to establish program priorities and is accountable for ensuring profitability, quality execution and client satisfaction while operating all program activities according to established policies and procedures, as well as within stipulated budgetary confinements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Responsible for the operation of a Program Management Office (PMO) that provides guidance and direction for multiple, concurrent task orders in one or more functional areas relating to Information Technology Services.
Responsible for task order request evaluations and the identification of the task orders to be bid.
Responsible for strategic business and tactical planning, governance, decision making, and program planning, control, reporting, administration, and communication as applicable.
Responsible for assisting DOT in the coordination, alignment, integration, and synchronization of service delivery, initiatives, and operations related work performed throughout this IDIQ. This includes support to DOT in the evaluation of performance; timeliness of submission of contractual deliverables; support to DOT functional offices regarding program reviews, status, performance, and actual or anticipated problems; and performance of Task Order administration.
Supervises the creation of the task order’s technical solution and supervise the selection of a proposed staff for the task order; after task order initiation, provides technical and programmatic leadership also maintaining an overall perspective across DOT through Task Order relationships. Monitors interactions to identify areas where customers may be working at cross purposes or otherwise impacting one another’s performance and could inhibit enterprise related efforts.
Supervises the PMO’s program control and quality assurance support organizations to ensure that all task orders meet DOT requirements and serve customer’s needs. Supervises the individual Task Managers with the performance of Task Order duties. Resolves task order personnel management issues.
Reviews and approves all deliverables. Responsible for the development and increase of business pertaining to the contract and has profit/loss responsibility.
Serves as authorized liaison for the customer’s Program Directors. Interfaces with management personnel, contract staff, and other cognizant officials.
Provides supports and assistance to include meeting setup and scheduling, minutes capturing, facilitation, development of briefing materials, and other general meeting support as required. For each meeting supported, delivers written meeting minutes summarizing substantive discussion points and action items from the meeting.
Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates.
Manages a team composed of task leads over IT and Information Security, and CIO support projects.
Organizes, directs and manages support services for all activities.
Ensures contract remains fully staffed, on target, within scope and within budget.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Bachelor's degree and minimum of ten (10) years direct experience in program management, or equivalent combination of education / experience. Specialized, progressive experience in program and/or project management for complex IT programs/projects to include project plan development and project schedule management, risk management, financial management, resource and staffing management. Experience managing an IDIQ/BPA contract in excess of $40M
CERTIFICATES, LICENSES, REGISTRATION
Project Management Professional (PMP) or generally accepted government equivalent (e.g., Federal Acquisition Certification for Program and Project Managers (FAC-P/PM) Level III)
Possesses or has the ability to obtain a Security Clearance
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Demonstrated competency in working with a wide range of government departments with diverse business needs, interests, expectations and requirements
Proficient operational knowledge and understanding of federal employment and Service Contract Act (SCA) laws, regulations, policies and procedures
Extensive working knowledge of Microsoft Office Suite and project management software programs
Knowledgeable of and skilled in implementing “best-in-class” concepts / principles within the areas of planning, scheduling, budgeting and operations for successful achievement of program objectives
Excellent leadership, capital planning, financial management, cost control, estimating and contract negotiating skills
Ability to manage multiple services and task order projects simultaneously
Ability to make sound, well-informed and objective decisions; perceives the impact and implications of decisions
Ability to prepare, justify and administer program budget and to assess financial conditions
Ability to persuade others to accept recommendations and to negotiate to find mutually acceptable solutions
Ability to organize work, set priorities and determine resource requirements
Skilled in facilitating teamwork and coordinating efforts for the successful achievement of goals
Ability to manage and resolve conflicts, grievances, confrontations or disagreements in a constructive manner
Exceptional organization, problem-solving and critical thinking skills
Exceptional customer service and relationship-building skills
Excellent verbal and written communications skills with solid presentation skills and ability to write federal contract proposals
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.