Audio Visual Technician II
The Audio Visual Technician II will provide top of the line technical support to clients at the Centers for Disease Control and Prevention (CDC). This position operates and maintains conference room equipment, actively supports meetings held in conference rooms and maintains technical use of the CDC’s conference center and other AV requirements. The CDC supports a main campus and four additional campuses within the Atlanta area. While this position is assigned to support a specific campus location, duties occasionally require being assigned to work from and travel to one or more of the other site locations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Provides advanced functional guidance and capabilities in the completion of a wide range of audiovisual tasks, including video conferencing, hardware installations, system testing and end-user training.
Works with engineers and managers to ensure a user-friendly operating environment for controlling audiovisual equipment.
Trains, schedules and participates in the operation, setup and delivery of audiovisual equipment.
Performs routine maintenance, and troubleshoots malfunctions of AV equipment.
Works with users to plan and develop media programs; maintains storage, security and inventory of AV equipment.
Responsible for the start-up, setup, operation, diagnosis, repair and shutdown of equipment. Connects equipment, conducts pretests, maintains connection(s), and trains users.
Gives and receives feedback from clients, staff and supervisors.
Operates audiovisual or sound-reproducing equipment to provide or complement educational and public services.
Operates motion picture projection equipment to show films in auditorium or lecture hall.
Efficiently operates film / slide / video / and audio tape to project or produce still or moving pictures, background music, oral commentary or sound effects. Endeavors to effectively illustrate, clarify and enhance impact of presentation.
Operates equipment according to notations in script or instructions of speaker to ensure accurate coordination with the material being presented.
Maintains equipment to ensure it is in good working condition. Makes minor adjustments and repairs to equipment, and notifies maintenance personnel when correction of major malfunction is required.
Positions, installs and connects equipment, such as microphones, amplifiers and lights.
Breaks down, removes and secures equipment when not in use.
Supports all CDC campuses; participates in cross-training.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Associate's degree and a minimum of two years related experience, or equivalent combination of education / experience.
CERTIFICATES, LICENSES, REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Operational knowledge and skill in the standard tools, concepts, practices and procedures of the AV field
Solid organizational and leadership skills relevant to carrying out day-to-day responsibilities
Skilled in planning and setting up room requirements for events and meetings
Proficient in verbal, written and listening skills
Exceptional customer service skills
Excellent computer skills
Detail-oriented with ability to effectively multi-task
Ability to train others in the proper use of audiovisual equipment
Ability to learn and apply new knowledge in a fast-paced environment
Ability to effectively work both independently and in a team environment
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.