EVENT SERVICES COORDINATOR
The Event Services Coordinator provides support to the Centers for Disease Control and Prevention (CDC) to ensure all aspects of events are completed professionally from set up, implementation, greeting clients and guest assistance to breakdown and completion of events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Prints daily event and action sheets from CRSS for current and next day events.
Prepares signage for meeting rooms.
Prepares and refreshes water stations for all meetings throughout the day.
Reviews special instructions from the Conference Planning Manager, and completes as required.
Prepares meeting rooms and lobby area as indicated in CRSS (or specific diagrams).
Greets clients, and offers assistance as needed.
Maintains clean, organized storage and work areas. Including but not limited to CNI designated storage areas, office/cubicle space, service hallways and carts. Cleans chairs, walls, baseboards and tables in the meeting rooms, in accordance with CNI and CDC safety and sanitation policies.
Resets meeting rooms between breaks in all day meetings and after meeting completion. Restocks all caddies and room supplies at the end of the day.
Assists managers with various event projects (assembling stage, etc.).
Maintains all equipment needed to perform job duties.
Cleans and straightens all meeting room furniture.
Empties trash from meeting rooms, and determines/separates recyclable materials.
Reports maintenance problems or other problem areas to supervisor as they occur.
Follows all policies and procedures on safety and sanitation and all CDC emergency procedures.
Completes training as required by management.
Performs other duties as assigned by management.
Reports accidents to manager immediately.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
High school diploma or general education degree (GED) and a minimum of one (1) year relevant experience and/or training, or equivalent combination of education / experience.
CERTIFICATES, LICENSES, REGISTRATION
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Availability to work flexible hours based on the occupancy demands of the GCC.
Must be able to work independently, and follow verbal and written instructions.
Must display a commitment to the mission of the GCC.
Strong sense of urgency (imperative).
Strong customer service skills.
Excellent listening skills.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-one-one and small group situations to customers, clients, and other employees of the organization.