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SUMMARY

Senior Advisor – Language Access will support the Health and Human Services (HHS), Office for Civil Rights (OCR) as an integral contributor, by providing mission support, policy analysis and provide recommendation through consultation and advice to the OCR Director and provide recommendations regarding the development and implementation of OCR’s mission.

ESSENTIAL REQUIREMENTS

Must be able to obtain government security clearance.

KEY DUTIES AND RESPONSIBILITIES
Essential Duties and responsibilities include the following.  Other duties may be assigned.

Leads efforts to establish language access compliance policies and processes, including procurement, software and web development, content development and publication, and oversight of HHS websites and other digital properties.

Reviews and provides feedback and guidance on Operating and Staff Divisions’ proposed language access policies, procedures, and activities.

Centralizes language access resources and promotes language access directives across the Department; improving awareness by staff of the Department’s telephonic language service, translation services, and other language services and contracts that may be used by all HHS Operating and Staff Divisions; working with public-facing components to provide assistance in making programs more language accessible; and ensuring appropriate Department-wide consistency in the language access policy.

Collaborate with HHS Operating and Staff Divisions in developing and overseeing the creation of:

• A centralized unit for HHS Operating and Staff Divisions to obtain interpreters or translations, including an inventory of internal resources such as existing translation and interpretation contracts.

• An intra-agency working group on language access, with representatives from HHS Operating and Staff Divisions that most commonly interact with the public, to ensure a consistent approach to providing language assistance.

• An internal repository of commonly translated documents.

• A department-wide translation glossary of common legal terms in at least the top 15 languages spoken by LEP individuals.

• Standard language assistance notices, flyers, and posters for use by HHS Operating and Staff Divisions.

• Template web pages or web standards to help HHS Operating and Staff Divisions post translated content for LEP communities.

• Guidance on identifying documents for translation and targeting languages for translation.

• Translations of the Department’s most common publicly accessed webpages into Spanish and will consider translation into additional common languages of LEP individuals in the United States, in the relevant geographic region, or in the relevant subject matter audience; and

• Guidance and technical assistance for HHS Operating and Staff Divisions, as appropriate, on their ongoing language access needs.

Establishes partnerships with other language access coordinators throughout the federal government to assist in meeting language access goals and objectives.

Coordinates outreach regarding language access services and develop and deliver language access training to ensure staff receive appropriate role-based training.

Coordinates and facilitate meetings of the HHS Language Access Steering Committee (LASC); oversee deliverables from the LASC; field questions from LASC subcommittees; and support implementation and updating efforts regarding the HHS Language Access Plan and the language access plans of HHS Operating and Staff Divisions.

Provides guidance to technology providers, acquisition teams, communications and training groups, civil rights and language access officials, human resources staff, legal staff, and other Federal language access services contacts.

Responsible for aiding in own self-development by being available and receptive to all training made available by the company. 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE

Bachelor’s degree from an accredited university with the focus on international relations and a minimum of 4 years of relevant experience.

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  Exposed to general office noise with computers printers and light traffic. 

CNI CORE COMPETENCIES

Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.

COMPLIANCE

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.  

EOE including Disability/Vet

****This position is contingent upon contract award ****

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