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SUMMARY

The Paralegal will support the Health and Human Services (HHS), Office for Civil Rights (OCR) as an integral contributor to the success and performance of OCR and further OCR’s mission as described thru various mission support activities.

ESSENTIAL REQUIREMENTS

Must be able to obtain government security clearance.

KEY DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following.  Other duties may be assigned.

Participates in resolving complaints alleging violations of the various privacy and civil rights laws for compliance with OCR policy and guidelines for case processing.

Resolves complaints recommended for administrative, non-investigative closures using prewritten templates and established case resolution guidelines.

Consistently and accurately distinguishes between the different technical assistance letters and uses the most   appropriate   template; follow policy regarding consent from complainants; draft case notes, closure letters, and other necessary documents with minimal to no typos or grammatical errors.

Conducts routine office functions with minimal direction and has experience with a variety of computer applications, including Microsoft Word and Excel.

Ability to produce, track and manage multiple deliverables with overlapping deadlines in a high-performing environment.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.  

Responsible for aiding in own self-development by being available and receptive to all training made available by the company. 

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION/EXPERIENCE

Associate's degree and a minimum of five to seven (5-7) years of relevant experience, or equivalent combination of education/experience.

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES

Excellent organizational, written, and oral communication skills are required. 

Experience working effectively within a team and independently in a busy environment.

Proficiency in using Microsoft Office Suite (i.e., Outlook, Word, Excel, PowerPoint, Access, Visio, etc.).

Ability to work and communicate effectively with all levels of management and coworkers, as well as a wide range of people with diverse backgrounds.

Ability to handle highly sensitive and confidential information with exceptional discretion.

Ability to manage multiple projects and priorities.

Ability to produce quality work, meet critical deadlines and pay attention to detail in a fast-paced, demanding environment.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  Exposed to general office noise with computers printers and light traffic. 

CNI CORE COMPETENCIES

Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.

COMPLIANCE

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.  

EOE including Disability/Vet

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