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SUMMARY

The Technical Writer will collaborate with the DCSC, developers, designers, and other cross-functional teams to produce comprehensive and user-friendly documentation. Provides support to the DCSC in building brand identity and online presence utilizing the internet and extranet components of the website, health.mil and/or building an entirely new website for the Defense Health Agency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Requires understanding of and expertise with the Military Health System (MHS) and Defense Health Agency (DHA).

Develops clear and concise technical documentation for various aspects of website development, including APIs, frameworks, libraries, and tools.

Collaborates with the DCSC, developers, and subject matter experts to gather information and ensure accuracy in technical content.

Creates user guides and tutorials to help both novice and experienced users understand and effectively use our web development products and services.

Creates clear, concise, and accurate technical documentation.

Ensures that documentation aligns with user needs and is accessible to a diverse audience.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.

Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and co-workers. Will report any unsafe conditions and/or practices to the appropriate supervisor and Human Resources. Will immediately correct any unsafe conditions as the best of own ability.

CNI CORE COMPETENCIES 
Responsible for the integration of CNI Core Competencies into daily functions, including commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.

COMPLIANCE

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) for themselves and the company as a whole. Fosters an environment in which they will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.

EDUCATION/EXPERIENCE

Bachelor's degree in a relevant field (e.g., Technical Communication, Computer Science, Cybersecurity) and Five to Seven (5-7) years of proven experience as a Technical Writer with a focus on security documentation and website development.

CERTIFICATES, LICENSES, REGISTRATION

Must possess and maintain a current Secret security clearance which requires U.S. citizenship.

Security certifications (e.g., CISSP, CISM) are desired.

JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES

Knowledge of content management systems (CMS) and website deployment processes.

Familiarity with information security concepts, best practices, and standards.

Excellent written and verbal communication skills.

Strong attention to detail and ability to organize complex information into clear, concise documentation.

Must be detail-orientated.

Ability to work independently or in a team environment with flexibility, willingness, and desire to pitch in wherever needed to support the DCSC and client.
 

LANGUAGE SKILLS

Excellent command of the English language.  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

REASONING ABILITY

Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.     

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!