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SUMMARY

The Information Technology (IT) Applications Support provides full time support for all software and tools being used on the Sailor 2025 contract. The IT Applications Support assists with reporting, monitors equipment, conducts risk analysis, assists with preparing project plans and makes recommendations to management.      

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Sets up new users, systems and troubleshoot issues as they arise.

Provides daily IT support to employees and contractors in resolving IT questions and issues.  

Designs, plans, and coordinates work teams.

Provides technical support to project team members.

Demonstrates expertise in a variety of the field's concepts, practices, and procedures.

Responsible for aiding in own self-development by being available and receptive to all training made available by the company.

Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output. 

Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers.  Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources.  Will immediately correct any unsafe conditions to the best of own ability.

CNI CORE COMPETENCIES

Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge/quality of work, supporting financial goals of the company, initiative/motivation, cooperation/ relationships, problem analysis/discretion, accomplishing goals through organization, positive oral/written communication skills, leadership abilities, commitment to Affirmative Action, reliability/dependability, flexibility and ownership/accountability of actions taken.

COMPLIANCE

Promotes and encourages a culture of compliance with all applicable rules (federal, state, local, Federal Acquisition Regulations, Code of Federal Regulations, Prime Contract requirements, etc.) both for themselves, their employees, and the company as a whole.  Fosters an environment in which they and their employees will report any violations or reasonably suspected violation of CNI policy, FAR, and/or CFR and are comfortable discussing the myriad compliance, conflict, FAR, CFR, etc. issues that arise during the performance of a government contract.

EDUCATION/EXPERIENCE

Bachelor's degree and a minimum of five (5) years of relevant experience, or equivalent combination of education/experience.  

CERTIFICATES/LICENSES/REGISTRATION

May need a government clearance.

KNOWLEDGE/SKILLS/ABILITIES

Strong analytical and problem-solving skills.

Superior understanding of computer hardware and software systems.  

Excellent time management skills.

Ability to prioritize tasks and to delegate them when appropriate.

Excellent communications skills (both oral and written).

Excellent customer service skills with ability to use tact in handling difficult individuals and/or situations.

Quick learner with ability to work in a fast-paced, stressful environment.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.  

REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to perform successfully the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

This position is contingent upon contract award. Salary and Job Requirements are subject to change upon award. 

 CNI offers a comprehensive benefits package that includes:
•    Medical
•    Dental
•    Vision
•    401(k)
•    STD/LTD/AD&D
•    Employee Assistance Program (EAP)
•    Paid Time Off (PTO)
•    Training and Development Opportunities

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!