SUMMARY 

The Nursing Informatics Coordinator works with the POIS System Admin to provide 24-hour support for both DPM and Interventional Radiology departments. The activities/tasks listed may change or can be modified in accordance with the NIH/CC/departments/system requirements or any other changes as needed.  

ESSENTIAL DUTIES AND RESPONSIBILITIES 

Essential duties and responsibilities include the following.  Other duties may be assigned. 

Has experience and understands the complexity of the different phases and workflows of the perioperative areas.  

Good and professional verbal and written communication skills with POIS team, internal and external stakeholders when applicable. 

Knowledgeable of incident management processes and risk management procedures, able to trend incidents from multiple sources. 

Knowledgeable of perioperative electronic documentation systems to include eBoards, scheduling portals and analytics relationship. 

Understands principles of data analytics. 

Knowledge of Information and Computer systems including but not limited to networks, interfaces, integration, medical records, devices, and equipment that supports a perioperative system. 

Understands healthcare security concept, able to follow system security guidelines to maintain compliance.  

Understands the different system environments and the interrelation between (production, build, testing, training). 

Ability to work independently but in support of the POIS Administrative team. 

Able to understand and follow up with the set up telework setting requirements. 

Able to participate in POIS projects and initiatives as requested.  

Able to complete NIH employee requirements in a timely manner per contract requirements. 

Perioperative Activities:  

Able to perform daily activities and tasks - Daily: Perform daily chart sign off and follow up with end users who forget to sign a chart off. 

Able to manage staff POIS accounts access including but not limited to updating end user profiles, enabling and creating POIS accounts, managing all account access request (new and current).

Able to use multiple systems to process staff POIS accounts management, like active directory, POIS account manager and Tableau.  

Work closely with SIS/POIS System Admin to support broader system analytics work. 

Be able to understand the EHR functionality. (i.e. Nursing documentation, workflows, Surgical E-Boards, Scheduling) 

Be able to place tickets in the vendor portal and clinical center ticket system, track, and close tickets. 

Track and manage all communications related to the tickets and follow through with end users as needed. 

CERTIFICATES/LICENSES/REGISTRATION 

Must be able to pass a customer background check for access to facilities, equipment and property. This HHS Public Trust Investigation requires U.S. Citizenship.  

JOB SPECIFIC KNOWLEDGE/SKILLS/ABILITIES 

Proficient on Teams and Teams applications. 

Computer knowledge and skills, proficient in emails and MS basics. 

Able to set up meetings and meeting agendas and minutes when applicable. 

Applies and understands principles of conflict management and customer service. 

Applies project management concepts and understands ongoing operations and maintenance procedures. 

Is organized and follows up with deliverables on time. 

LANGUAGE SKILLS 

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.  

MATHEMATICAL SKILLS 

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations such as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory and factor analysis. 

REASONING ABILITY 

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. 

Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.  Exposed to general office noise with computers printers and light traffic.  

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT  

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. 

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