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First-Line Supervisor

First-Line Supervisor

Job ID 5097
Job Location Oklahoma City - OK
Category Management
Full-Time/Part-Time Full-Time



Chickasaw Nation Industries is one of the largest tribally-owned contractors in the United States. With more than 20 years of experience, we provide cutting-edge services for federal and commercial clients across the country.  We are proud to support the economic development of the Chickasaw Nation and to contribute to the tribal mission of enhancing the overall quality of life of the Chickasaw people.  As a tribal owned organization, CNI fosters a diverse culture. We focus on building integrated teams that offer innovative approaches and customer-centered services. At CNI, our work is not only successful and profitable, but employees know they make a difference as a portion of our profits help create scholarships, develop educational programs, and establish health care facilities and senior centers for the Chickasaw Nation.  Work for more than yourself, work for a Nation!


CNI has an anticipated opening for a follow on requirement supporting the FAA Academy Technical Operations Training Division in Oklahoma City, Oklahoma. This is a very important support requirement that provides technical training, supporting the future of the National Airspace System (NAS). It is expected that the final Request for Proposal will be released soon; therefore, our firm is inviting personnel experienced in this requirement to submit their resumes for the anticipated positions below.  A

An anticipated position denotes that we are currently evaluating the work or preparing a proposal.


All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.


First-Line Supervisor

Under the  direction of the  contract Program Manager, the  First-line Supervisor(s) performs all necessary functions to effectively  and efficiently  manage the  personnel under his/her supervision.  Supervisory support entails day-to-day supervision of contractor personnel at a minimum of 25 employees to 1 supervisor. This rate may be subject to adjustment by the FAA. The First-Line Supervisor(s):

  1. Communicates about areas of accountability and performance expectations of assigned personnel.
  2. Oversees daily activities to maximize scheduling and real-time utilization of resources. Analyzes contract requirements and based on employees' skills recommends employee work assignments. Interfaces with FAA to ensure coordination of schedules and schedule adherence.
  3. Provides input on local conditions, identifies needs, and receives direction on real-time staffing increases or decreases.
  4. Enacts contingency plans as needed; identifies potential problems, troubleshoots, escalates issues to contract management if required, and participates in analysis of problems providing input for future process improvements. Develops and implements recovery plans for off-schedule and unanticipated requirements.
  5. Reviews ongoing performance results to meet targets; takes corrective actions as necessary.
  6. Participates in daily, weekly, monthly, and annual planning process as appropriate.
  7. Keeps immediate contract management promptly and fully informed of all problems or unusual matters of significance and takes prompt, corrective action where necessary or suggests alternative courses of action.
  8. Determines standards of performance as a basis for progress review of assigned personnel. Ensures proper training of assigned personnel; develops individuals for future contract task requirements.
  9. Ensures Quality Control and Quality Assurance of effort and delivery of training by monitoring assigned personnel. Coordinates with customers to obtain customer feedback and provide necessary program status.
  10. Provides effective feedback and for remedial guidance to assigned personnel; monitors time and attendance.
  11. Performs other duties and responsibilities as required or requested; performs all duties and responsibilities in a timely and effective manner in accordance with established contractor policies to achieve the overall objectives of this position.

Education. Recommended: A Bachelor of Arts (BA) or Bachelor of Science (BS). Required: High school Diploma or G.E.D.

Experience. At least three (3) years of supervisory experience.

Qualification Exceptions. Each request for exception shall be considered on an individual basis.  Exceptions to qualifications shall be considered for candidates possessing exceptional credentials, previous experience as a FAA supervisor, manager, program manager, or those possessing closely related experiences who do not meet the minimum criteria will be considered for this position, provided that a written request for waiver of qualifications is submitted to the FAA and approved in advance of the candidate's selection.

First-Line Supervisor(s) Certification. These positions do not require FAA certification.