Skip to main content

Outreach Specialist - Anticipated

Outreach Specialist - Anticipated

Job ID 4640
Job Location Lakewood - CO
Full-Time/Part-Time Full-Time

***Native American Preference***


The Outreach Specialist provides support to the Bureau of Indian Affairs, Indian Energy Service Center (BIA-IESC). This position provides education seminars, communications, strategic advice, compliance guidance, and resolution of highly complex issues related to energy or mineral royalties.



Essential duties and responsibilities include the following.  Other duties may be assigned.


Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.


Conducts outreach efforts which involve educational seminars and communication with individual Indian mineral owners, Indian tribes, allottee associations, other Federal agencies, and private industry.


Assists in a variety of accounting lease review/analysis in problem resolution by receiving, handling, resolving inquiries, problems and other royalty related issues.


Communicates in person and by telephone on a daily basis with Indian mineral owners, tribal personnel, Bureau of Indian Affairs, and other Federal agency employees in a tactful, diplomatic, and helpful manner. Takes appropriate action to follow up and respond to inquiries from Indian clients.


Responsible for collaborating, coordinating, and communicating issues, problems, solutions, recommendations, etc., with team leaders, team members, and other support staff, as appropriate, to develop process improvements and ensure consistent application and interpretation of policies and procedures.


Provides training, guidance, assistance, and support to teams so they can more effectively accomplish their assigned tasks.


Evaluates the quality of the organization's work products to ensure technical consistency, statutory and regulatory compliance. Highlights potential problem areas, and identifies staff, program, or systems deficiencies.


Continually evaluates industry needs to identify immediate and long-term issues and problems.


Develops and proposes timely and practical approaches, procedures, and techniques to address and facilitate implementation of new or changed requirements.


Coordinates and advises management on strategies to achieve IESC/ONRR’s mission, goals, and objectives, adapting solutions as necessary to address needs of the customer, other Federal agencies, etc.


Plans and carries out studies of problem areas to develop improvements in procedures, techniques, and practices.


Develops a project plan, gathers factual data, and works closely with management officials to develop and explore alternative solutions. Prepares reports and recommends actions to be taken.


Makes recommendations based on innovative and creative ideas designed to improve customer service and program effectiveness.

Provides advice to top management on highly difficult, controversial, and/or complex issues in all areas. Carries out any action items necessary as a result of management decisions.


Serves as technical program expert in assisting systems analysts and information technology specialists in strategizing, developing and implementing new functional and technical compliance processes and systems for IESC/ONRR.


Provides technical program expertise in assisting system analysts and information technology specialists in devising plans, procedures, and/or methods to build and test release applications components.


Serves as technical specialist between Indian tribes, agencies and commercial contractors on complex project issues, processes or methods.


Assists in developing an effective Indian outreach plan by coordinating with other Federal agencies, Allottee Associations, Native American Organizations, Tribes and Industry on topics to be covered and scheduling meeting locations and dates.


Answers telephone calls from allottees and answers royalty questions. Ensures the allottee receives proper follow-up and resolution of issues.


Assists allottees in understanding royalty letters, statements and reports received from agencies.


Assists in a variety of accounting lease review/analysis in problem resolution by receiving, handling, resolving inquiries, problems and other royalty related issues.


Conducts extensive research regarding effective resolution of inquiries for reporting, paying, and compliance problems on royalties for energy or other minerals located on Indian trust and restricted lands.


Communicate in person and by telephone on a daily basis with Indian mineral owners, Tribal personnel, other offices and Federal agencies to pursue resolution of highly complex issues related to energy or mineral royalties.


Responsible for aiding in own self-development by being available and receptive to all training made available by the company.


Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output. 


Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers.  Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources.  Will immediately correct any unsafe conditions to the best of own ability.



Bachelor's degree and a minimum of two (2) years’ relevant experience, or equivalent combination of education / experience. Experience associated with land and mineral leases.





Knowledge of laws, regulations, orders, opinions, decisions, and policies governing royalty collections and reporting requirements

Knowledge of mineral leasing laws, regulations, policies, practices, and mineral extraction procedures

Knowledge of the practices, methods, and techniques of accounting and auditing in order to help conduct studies, evaluations, assessments, etc., relating to issues of mineral royalty accounting and collection

Excellent research and analytical skills with ability to identify problems, determine accuracy / relevance of information, evaluate alternatives and make recommendations

Exceptional customer service skills

Excellent written and verbal communication skills

Ability to work effectively with others to achieve goals

Ability to work from a project plan as well as to assess needs, provide assistance, resolve problems and satisfy expectations

Ability to organize work, set priorities, handle multiple projects and complete assignments within the established timelines

Skilled proficiency using Adobe and Microsoft Office (i.e., Word, Excel, Access and PowerPoint)

Ability to work independently or in a team environment


Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.



Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.



Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.