Business Analyst III
The Business Analyst supports the Human Resources Office (HRO) of the Centers for Disease Control and Prevention (CDC) by performing studies, analyses, and evaluations related to business information and financial systems, such as requirements analyses, feasibility studies, and cost / benefit analyses.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Responsible for the integration of CNI Core Competencies into daily functions, including: commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Assists the Human Resources Office in optimizing its underlying processes to achieve more efficient and effective business results by applying systematic business process improvement (BPI) and business process reengineering (BPR) approaches.
Advises and assists with the implementation of new business processes.
Implements performance improvements by analyzing and reengineering business practices and workflows.
Maps processes and makes process improvement recommendations supported by data.
Advises on the development of business processes, or the refinement of current business processes.
Benchmarks practices and procedures.
Monitors quality assurance efforts.
Facilitates change management processes.
Facilitates analysis and design of new business processes.
Provides Data Resource Management encompassing the full scope of development and execution of architectures, policies, practices and procedures that properly manage the full data lifecycle.
Develops and provides special ad hoc reports, as needed. Implements proper formatting to meet the needs of the end-user.
Ensures the information provided is consistent, timely, and accurate.
Develops and deploys methods and/or tools for acquiring and analyzing data from the existing databases.
Develops measures of performance to evaluate success.
Develops and designs decision-making tools, and completes detailed analysis of performance data to assist management in decision-making. Provides improvement recommendations.
Develops and provides decision-making tools and/or data analysis for allocation of resources (i.e., workload management, performance metrics, etc.).
Coordinates the compilation of Performance Indicator and/or Core Indicator information. Internally verifies the accuracy, and performs detailed analysis. Provides a written analysis of the performance indicator information, which includes the process (i.e., current KPI type data), employee satisfaction, and customer satisfaction. Briefs management and teams on findings, and provides improvement recommendations.
Implements analytical scoring and results analysis.
Responsible for aiding in own self-development by being available and receptive to all training made available by the company.
Plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such a way as to maximize personal output.
Responsible for keeping own immediate work area in a neat and orderly condition to ensure safety of self and coworkers. Will report any unsafe conditions and/or practices to the appropriate supervisor and human resources. Will immediately correct any unsafe conditions to the best of own ability.
EDUCATION / EXPERIENCE
Bachelor’s degree in Business, Finance or a related field of study and relevant experience as specified below; or equivalent combination of education / experience.
Business Analyst I (required degree and minimum of three (3) years relevant experience): Performs duties of the position as part of a team led by a team leader or program manager. Contributes to the overall analysis and recommendations. (6B)
Business Analyst II (required degree and minimum of five (5) years relevant experience): Performs duties of the position, and may assume the role of a team leader, overseeing major portions of an analytical study. (7B)
Business Analyst III (required degree and minimum of seven (7) years relevant experience): Performs duties of the position, and plans / oversees entire projects or programs related to major business analysis requirements for clients. (8B)
CERTIFICATES / LICENSES / REGISTRATION
U.S. Citizen/Green Card only due to Government or federal requirement
Must be able to obtain Government clearance
JOB SPECIFIC KNOWLEDGE / SKILLS / ABILITIES
Operational knowledge and understanding of business analysis techniques and methodologies with ability to research and accurately interpret data, negate biases and measure future scenarios against current state
Ability to conduct functional requirements analysis for information and financial systems
Excellent research and analytical skills with ability to identify problems, determine accuracy / relevance of information, evaluate alternatives and make recommendations
Solid business strategy and leadership skills relevant to carrying out day-to-day responsibilities
Excellent computer skills with proficiency using Microsoft Office (i.e., Word, Excel, Access, PowerPoint, etc.) and statistical / modeling software
Basic computer graphics skills, including charts and graphs created in Excel, Visio, Power Point, or similar tool
Excellent verbal and written communications skills with ability to compose meaningful reports and to present research / information with clarity
Ability to employ a collaborative, customer service approach and to work effectively with others in diverse and multi-functional roles
Ability to maintain confidentiality of sensitive information
Exceptional organizational skills with ability to manage multiple projects and priorities and to meet specified deadlines
Excellent supervisory skills with ability to effectively lead, mentor and train others
Ability to appropriately raise issues and concerns for resolution
Ability to interact and communicate with all levels of staff, including executive management
Ability to effectively work both independently and in a team environment for the successful achievement of goals
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.